At Aeshal, we take pride in offering premium products that have undergone rigorous quality control processes. Our goal is to ensure that you receive only the best from us. However, we understand that there may be situations where you need to return a product, and we are committed to making that process as smooth as possible.

Returns

We generally do not offer returns or exchanges for our products. This is because we are confident in the quality of our products and our quality control processes. However, if you receive a damaged product, we will accept a return.

To initiate a return, please contact our Customer Service team via info@aeshal.com within 3 days of your product delivery date for instructions. Please note that we cannot accept returns for any products that are not damaged upon arrival, or for any worn or used products.

Exchanges

Exchanges for different sizes or colors are not available as we do not generally offer returns or exchanges. If you need assistance with sizing or have questions about our products, please contact our Customer Service team before making a purchase.

Refunds

If you are eligible for a refund, we will issue the refund to your original payment method, minus any applicable fees or deductions. Please note that we do not offer refunds for shipping fees.

Shipping Costs

We do not offer free returns, as we do not generally offer returns or exchanges. Therefore, you are responsible for any shipping costs associated with returning your product.

Policy Updates

We reserve the right to update and change our Returns and Exchanges Policy at any time, and we will communicate any updates or changes as clearly as possible.

If you have any questions or concerns about our Returns and Exchanges Policy, please do not hesitate to contact our Customer Service team. We are always happy to assist you.