Returns & Exchanges Policy
30-Day Returns
You have 30 days from delivery to return your item. To qualify for a refund, your item must be in the same condition you received it—unworn, unused, and with all original tags attached.
How to Return
Email us at info@aeshal.com with your order number and the item you'd like to return. We'll send you a prepaid return label within 24 hours.
Refunds
Your refund amount depends on the condition of your returned item:
- Items in original condition receive a full product refund
- Used, worn, or altered items are not eligible for a refund
- Original shipping fees are not refundable
Refunds are processed within 5-7 business days after we receive your return.
Exchanges
Need a different size or color? Return your original item and place a new order—this will get your replacement to you the fastest.
Damaged Items
Received something damaged? Email us right away at info@aeshal.com with photos. We'll send a replacement or issue a full refund, including shipping.
Questions
Contact us at info@aeshal.com—we're here to help.